Gate Exceptions & Expiry
An exception is a person taking responsibility for a checklist item not being met on one work package. It records who granted it, under which authority, why, and until when — and once it has run out, the item is unmet again.
Three things, one record
Waiving an item (Does not apply), standing in for an item’s agent (Override Agent) and overriding the reviewer agents on a gate are the same kind of decision, so they are the same kind of record. Each opens Grant an exception, asks for a justification, and may carry an expiry in days.
Who may grant one
The dialog tells you which rules apply before you write the justification.
How long an organisation item may stay under exception
A policy’s limit is the item’s time under exception in all, from the first exception to it on the work package — not a limit on each grant. A renewal does not start the time afresh, and nor does an exception granted again after the package changed or the item was decided again. The dialog says how many days are left and the date the time runs to, and will not take an expiry beyond it. Once the time is used up the item has to be met; only a new version of the organisation’s policy starts a new count. Your studio’s own items have no such limit.
In force, expired, voided
Exceptions are never edited or deleted. One that expired and was later renewed stays listed as history — Expired, since replaced — and is not a problem to fix.
What happens when one expires
Nothing that has already happened is undone. A dispatched package stays dispatched, an approved release stays approved, and a completed package’s merge stays released. What stops is the next step: approving, dispatching and completing the work package, and approving or releasing a release that contains it, are refused until the exception is renewed or the item is met.
Renewing
Renew is offered on the item, in the banner and in the gate’s Exceptions list. It grants a new exception that names the one it replaces, under the same rules as a first grant — the same people may renew, and on an organisation item the renewal counts against the same time. Renewal is the one change a gate that has already passed accepts — the gate stays passed and the package carries on. An exception with no expiry needs no renewing.
Reopening the gate instead
The other way through is to decide the item properly. A studio owner or reviewer can reopen a gate that has passed; doing so retires the person’s Go, which is kept in the decision history, and the gate needs a fresh one once the items are settled. The same happens when someone decides again an item that was already settled on this version: a Go given over decisions that no longer stand does not carry.
One person on both sides
By default the person who grants an exception may also have approved the item’s other side. Where that happened the dialog says so before you grant, and the gate, the Passport and the organisation’s register all show it. To require two different people, turn on separation of duties under Trust Settings — or an organisation’s policy may require it.