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Product Workspace

Getting Started

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Getting Started

Welcome to Productivity Workbench

Productivity Workbench offers two ways of working — the Product Workspace for team-led agile delivery, and the AI Product Studio for AI-native delivery — with an Organisation Hub for enterprises managing several of either.

Use the filters above to narrow these docs. Most pages describe the Product Workspace; the AI Product Studio and the Organisation Hub have their own sections. Within the Workspace and the Studio you can also filter by plan.
Screenshot: Dashboard overview

What can you do with Productivity Workbench?

The platform covers every stage of product delivery, organised around a clear entity hierarchy:

🔭 Vision
🎯 Outcomes
⚡ Epics
✨ Features
📖 Stories / Work Items
🏃 Sprints

What's included in your tier?

🆓 Free
  • 1 workspace, up to 10 users
  • Feature & Story management
  • Sprint planning, board, burndown, retros
  • Release notes
  • Community support
⭐ Business
  • Everything in Free
  • 1 workspace, up to 200 users
  • Vision, Outcomes, Epics hierarchy
  • Product Catalogue
  • WSJF Prioritisation & Roadmap
  • Capacity planning & Scheduling Assistant
  • Work Intake & Triage
  • User Journeys, Personas, Value Streams
  • Customer Support, Tickets & Portal
  • Email support, business hours
🏢 Enterprise
  • Everything in Business
  • Unlimited users
  • Organisation Hub for multi-workspace governance
  • Workspace templates and guided enterprise setup
  • Scaled Agile Framework (SAFe)
  • Jira, GitHub, GitLab & ServiceNow integrations
  • Enterprise governance: risk register, controls, evidence packs
  • Executive summary & control coverage reports
  • SSO, MFA, IP allow-list enforcement, ringfencing
  • AI-powered assistance (BYOK)
  • Priority support & SLA
  • Guided onboarding

How to navigate this documentation

Use the sidebar on the left to jump between sections. The tier selector above filters guidance to what's relevant to your subscription.

  • Getting Started — set up your workspace and follow the happy path to your first sprint.
  • How To? — step-by-step guides for common Product Owner activities.
  • Page Guides — a reference for every page in the app.
  • Quick Reference — glossary, tier comparison, and FAQ.

Ready to start?

Getting Started

Account & Workspace Setup

Get your team up and running in minutes. This guide covers creating an account, configuring your first workspace, and inviting your colleagues.

1

Create your account

Navigate to productivityworkbench.com and click Get Started. Enter your name, email address, and a secure password. You'll receive a verification email — click the link to activate your account.

Registration form
2

Create your first workspace

After email verification you are taken to the Workspaces screen. A workspace is an isolated environment for your team. Click Create Workspace and provide:

  • Name — your product or team name
  • Description — the scope or remit of that workspace
  • Tier — Free, Business, or Enterprise
  • Optional sample data — useful for evaluation and onboarding
Screenshot: Create workspace dialog
3

Use the guided Enterprise setup Enterprise

Enterprise workspace creation uses a guided multi-step flow. After entering the workspace details, you can optionally choose a reusable template and place the new workspace into your organisation structure.

  • Choose a template — apply an organisation template or start blank
  • Choose a parent node — place the workspace under the right division, programme, or team branch
  • Auto-apply defaults — hierarchy depth and entity rules can be inherited from the chosen template
💡 If you already belong to an organisation, the new workspace can be attached immediately without a separate admin step later.
4

Configure your hierarchy level Business+

Go to Admin → Agile Settings. The Hierarchy Level setting controls which entity tiers are visible. Choose the option that matches your organisation's planning style:

  • Stories + Features — smallest footprint, ideal for single-product teams
  • Stories + Features + Epics — recommended for most teams
  • Full hierarchy — Vision, Outcomes, Epics, Features, Stories
💡 You can change the hierarchy level at any time without losing data.
5

Invite team members

Go to Admin → User Administration. Click Invite User and enter their email address. They will receive an invitation link. Newly invited users default to the Contributor role.

User Administration page
6

Configure roles & permissions

Navigate to Admin → Access Matrix. Each role (Admin, Product Owner, Contributor, Viewer) has a default set of page-level permissions. You can customise these to control exactly who can read and write each area of the app.

💡 The Product Owner role has full access by default. Only Admins can change Access Matrix settings.
Access Matrix
7

Customise branding

Go to Admin → Branding to set your workspace colours, navigation icons, and card styles. Changes apply instantly and are visible to all workspace members.

Branding settings
8

Open the Organisation Hub Enterprise

Enterprise admins get a separate organisation context for multi-workspace governance. Use it to manage structure, templates, branding policy, support, notifications, and security baselines across linked workspaces.

💡 The Organisation Hub is separate from workspace admin pages. Workspace users do not automatically become organisation admins.

Workspace configured! What's next?

Getting Started

Your First Sprint (Happy Path)

This walkthrough takes you from a blank workspace to a completed sprint — the full happy path for a Product Owner. Follow each phase in order.

Phase 1: Product Setup→Phase 2: Features→Phase 3: Stories→Phase 4: Sizing→Phase 5: Prioritise→Phase 6: Plan Sprint→Phase 7: Deliver→Phase 8: Close Sprint
Phase 1

Product Setup

1

Define your Product Vision Business+

Navigate to Product Strategy → Product Vision. Write a clear, concise vision statement that describes the purpose and ambition of your product. The vision is the anchor point for all downstream planning.

  • Vision statement — one or two sentences on what you're building and for whom
  • North Star metric — the single number that tells you the product is succeeding
  • Target users — brief persona summary
Product Vision page
2

Add Outcomes Business+

Go to Product Strategy → Outcomes. Outcomes are measurable business goals that sit beneath your Vision. Each outcome should state a desired behaviour change and how you'll measure it.

  • Aim for 3—5 outcomes per vision cycle
  • Link each outcome back to the product vision
  • Set a target metric and due date
Outcomes page
3

Create Epics Business+

Go to Product Strategy → Epics. Epics are large bodies of work that deliver one or more outcomes. They span multiple sprints and break down into features.

  • Give each epic a concise title and a hypothesis statement
  • Link to the relevant outcome
  • Set a priority and rough size (if known)
Epics page
Phase 2

Feature Definition

4

Create your first Feature

Navigate to Features. Click Add Feature. Every feature moves through a five-section lifecycle — fill in as much as you know now and refine it over time.

  • Discovery — problem statement, hypothesis, affected users
  • Definition — scope, acceptance criteria, out-of-scope items
  • Design — wireframe links, design decisions, open questions
  • Development — technical notes, API changes, dependencies
  • Done — release notes, learnings, outcome metrics
💡 A feature is "Ready for Development" when the Definition section is complete and the acceptance criteria are agreed.
Feature card with five sections
5

Set feature status

Use the Status dropdown on the feature to track where it is in your workflow:

Draft→In Analysis→Ready→In Progress→Done→Released
Phase 3

Break Into Stories

6

Create Work Items

Go to Work Items (or open the feature and navigate to its Stories tab). Work items can be stories, bugs, spikes, or tech-debt entries.

  • Write the story in As a [user], I want [action], so that [benefit] format
  • Add acceptance criteria as bullet points
  • Assign a type (Story / Bug / Spike / Tech Debt)
  • Tag the work item with labels for filtering later
Work Items list with story popup open
7

Set Definition of Ready

Go to Admin → Story Standards (DoR) to define the criteria a work item must meet before it can enter a sprint. The DoR checklist is shown on each work item popup.

💡 A common DoR includes: acceptance criteria written, sized by the team, dependencies identified, and no blockers outstanding.
Phase 4

Sizing

8

Run a Storypointing session

Navigate to Work Items → Storypointing. Create a new session, add the stories you want to size, and share the session link with your team. Each person votes privately; the facilitator reveals all votes simultaneously (Planning Poker style).

Storypointing voting screen
9

Size Features Business+

Go to Features → Sizing. Assign a T-shirt size (XS → XXL) or story-point estimate to each feature. This feeds the Scheduling Assistant and WSJF prioritisation.

Phase 5

Prioritisation

10

Score features with WSJF Business+

Go to Prioritisation. WSJF (Weighted Shortest Job First) ranks features by dividing Cost of Delay by Job Duration. Fill in:

  • Business Value (1—21) — the direct revenue or strategic value delivered
  • Time Criticality (1—21) — how fast the value decays if delayed
  • Risk Reduction / Opportunity Enablement (1—21) — future options opened
  • Job Size (1—21) — estimated effort (derived from sizing)

The platform calculates the WSJF score and ranks your backlog automatically. You can drag items to manually override.

Prioritisation page with WSJF scores
Phase 6

Sprint Planning

11

Set up your team & capacity

Go to Teams. Create your team, add members, and configure working days and availability for the sprint. The team's total capacity in story points is calculated automatically.

Teams page
12

Create a Sprint & plan work

Go to Sprint Planning. Click New Sprint, set the start and end date, and give it a goal. The right-hand backlog shows your prioritised stories — drag them into the sprint. The capacity bar shows how loaded the sprint is against available team points.

💡 Leave a 15—20% buffer for unplanned work and bug fixes.
Sprint Planning with capacity bar
Phase 7

Running the Sprint

13

Track progress on the Sprint Board

Go to Sprint Board. Stories move across three columns: To Do → In Progress → Done. Team members can drag cards directly on the board. Blockers can be flagged with a red indicator.

Sprint Board kanban view
14

Run Daily Standup

Go to Daily Standup. The standup view shows each team member's assigned stories with Yesterday / Today / Blockers fields. Work through the team one by one. Standups are not saved as records — they are a real-time facilitation tool.

Daily Standup view
15

Monitor the Burndown

Go to Burndown. The burndown chart plots ideal remaining points vs. actual remaining points day by day. A line consistently above the ideal indicates the team is behind and you may need to renegotiate scope.

Burndown chart mid-sprint
Phase 8

Closing the Sprint

16

Sprint Review

Go to Sprint Review. Record which stories were completed, which are carried over, and any stakeholder feedback. The review is the formal acceptance ceremony — only stories that meet the Definition of Done should be marked complete.

Sprint Review summary page
17

Retrospective

Go to Retrospective. Log what went well, what didn't, and improvement actions. Actions are tracked across sprints so you can see whether previous retrospective items were resolved.

Retrospective board
18

Generate Release Notes

Go to Release Notes. Release notes are auto-populated from completed stories in the sprint. Review and edit them before publishing or copying to your stakeholder communications.

Release Notes page
19

Archive the sprint & start the next

Return to Sprint Planning. Any incomplete stories can be dragged into the new sprint's backlog. Archive the completed sprint — it will remain visible in historical reports.

💡 Your Velocity chart (under Reports) will begin to show useful trends from the third sprint onward.

You've completed your first sprint!

Now explore specific activities in the How To? section.

Build v0.3.2 · deployed 2026-10-19T23:52:31Z