Vendor Pack

Enterprise Security
& Compliance Pack

Document index for procurement and vendor risk teams. Full markdown/PDF exports are maintained internally; contact us for a complete pack tailored to your questionnaire.

Updated 2026-06-23MDTS UK Limited (05149485)
Index

Document index

Request copies via email where no public page is linked

Security white paper

Architecture, tenant isolation, encryption, and operational controls.

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Position paper: Agent Pipelines

Control and predictability in an agent-driven SDLC — what stays of CI/CD, what moves to the artefact, and the evidence model an enterprise expects.

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Sub-processor list

Third parties that process personal data on our behalf.

View below

DPA template

UK GDPR Article 28 data processing agreement (draft — legal review pending).

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Master Service Agreement

Enterprise MSA skeleton — incorporates DPA and SLA by reference.

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Enterprise Order Form

Commercial order form template (seats, term, feature tick-list).

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Enterprise SLA

99.9% availability target and support response times (draft).

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Records of Processing Activities

MDTS controller transparency for account-level data.

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ISO 27001 control mapping

Crosswalk to Annex A controls — not a certificate.

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SOC 2 readiness roadmap

Type II observation timeline and control status.

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Security questionnaire FAQ

Pre-answered SIG/CAIQ topics with evidence pointers.

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Vulnerability disclosure policy

How to report security issues responsibly.

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Privacy Policy

Public privacy notice for the service.

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Terms of Use

Service terms and acceptable use.

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Data processing

Sub-processors (summary)

Infrastructure and operational sub-processors always engaged. Enterprise customers receive 30 days' notice before material changes.

Sub-processor summary
Sub-processorServiceLocation
Amazon Web Services (AWS)Cloud hostingeu-west-1 (Ireland)
Amazon CognitoIdentity & authenticationeu-west-1
Amazon DynamoDBDatabaseeu-west-1
GitHub, Inc.Source control & CI/CDUnited States (SCCs)

Customer-configured integrations (Jira, AI providers) are optional and controlled by each workspace. Keys are encrypted with a dedicated AWS KMS key and stored server-side — never in the browser.

Need the full pack?

Email enterprise@productivityworkbench.com with your questionnaire template and deadline. We aim to respond within one business day with the white paper and sub-processor list.