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Quick Reference

Role Reference

Productivity Workbench has four built-in roles. Each role has a default set of page-level permissions, which can be further customised in the Access Matrix.

Access Matrix page

Built-in roles

🛡️ Admin

Full access to all pages including workspace configuration, user management, access matrix, branding, integrations, and audit log. There must always be at least one Admin per workspace.

Can do everything, including:
  • Invite, remove, and change roles for users
  • Change access matrix permissions
  • Configure integrations and security settings
  • View the audit log
  • Configure DoR, DoD, and text templates
🎯 Product Owner

Full access to all product and delivery pages. Cannot change workspace configuration, manage users, or view security settings.

Can do:
  • Create, edit, and delete Features, Stories, Epics, Outcomes, Vision
  • Manage Sprints (create, plan, close)
  • Run Storypointing, Triage, and Refinement sessions
  • Access all reports
  • Manage Teams and capacity
  • Change branding and agile settings
🔨 Contributor

Can read and update work items they are assigned to, participate in ceremonies, and contribute to features. Cannot delete entities or change configuration.

Can do:
  • View all features, stories, sprints, and roadmaps
  • Update status and add comments to their assigned stories
  • Participate in storypointing and refinement sessions
  • View reports
Cannot do:
  • Create or delete Features
  • Manage sprints
  • Access Admin pages
👁️ Viewer

Read-only access to all product content. Cannot create, edit, or delete any entities. Suitable for stakeholders, executives, or external reviewers.

Can do:
  • View Features, Stories, Sprints, Roadmap, Reports
  • View the Sprint Board and Burndown
Cannot do:
  • Create or edit any entities
  • Participate in ceremonies
  • Access Admin pages

Customising permissions

Go to Admin → Access Matrix to adjust the default permissions for each role. You can grant or revoke access to individual pages for each role. Changes apply to all users with that role immediately.

💡 The Access Matrix supports per-user overrides on Enterprise — useful for giving a specific Viewer access to one additional page without changing the role for everyone.

All Quick Reference documentation

Build v0.3.2 · deployed 2026-10-19T23:52:31Z